Refund policy

We want you to be confident before you buy. Every report page shows its edition date, table of contents, sources and limitations, and many offer free sample pages.

When we refund

We will refund a purchase if you contact us within 14 days of purchase and:

• the file is defective or cannot be opened and we cannot fix it promptly;
• the report materially differs from its description on the report page (for example, a listed section is missing);
• you were charged twice for the same report;
• you did not download the report and ask us to cancel the purchase.

When we generally do not refund

Because reports are digital products delivered immediately, we generally do not refund a report that has been downloaded and matches its description. If you have a concern, contact us anyway: we review every request individually.

How refunds work

Contact us with your order number. Approved refunds are issued to the original payment method through Stripe and usually appear within 5 to 10 business days. When a purchase is fully refunded, access to the refunded report is removed from your library.