Privacy policy

This policy explains what personal information Inroads Market collects through inroadsmarket.com, how we use it and the choices you have.

Information we collect

• Account and order information: your email address, and optionally your name and company, when you purchase or sign in. Order details (items, amounts, dates).
• Payment information: handled by Stripe. We receive confirmation of payment, the email and billing details you provide to Stripe, and limited card information such as brand and last four digits as reported by Stripe. We never receive or store full card numbers.
• Messages you send us: the name, email, company and message you submit through the contact form.
• Usage information: pages viewed and product interactions (such as viewing a report or starting checkout) recorded without names or email addresses, and, only if you accept analytics cookies, Google Analytics data.
• Technical information: IP address and browser user agent, processed for security, fraud prevention and rate limiting.

How we use information

• to process orders, deliver reports and provide access to your library;
• to send transactional emails (sign-in links, order confirmations);
• to respond to your messages and support requests;
• to understand which research is useful and improve the Site;
• to protect the Site and our customers against fraud and abuse;
• to comply with legal obligations.

We do not sell your personal information, and we do not send marketing emails unless you have asked to receive them.

Service providers

We share information with providers that help us operate the Site, under contracts that limit their use of it: payment processing (Stripe), email delivery (Resend), hosting and databases, file storage and, if you consent, analytics (Google Analytics).

Retention

We keep order records as long as needed for accounting, tax and legal purposes, and keep account information while your account is active. Contact form messages are kept as long as needed to handle your request.

Your choices and rights

You can request access to, correction of or deletion of your personal information by contacting us. Depending on your state of residence, you may have additional rights under state privacy laws; we will honor requests as required by applicable law. You can decline analytics cookies at any time (see our Cookie Policy).

Security

We use encryption in transit, access controls, hashed session tokens and short-lived download links. No system is perfectly secure; please contact us if you suspect a problem.

Children

The Site is intended for business users and is not directed to children under 13.

Changes

We will post updates to this policy on this page with a new "Last updated" date.