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Frequently asked questions

Practical answers about our reports, purchasing, delivery and support.

About our reports

What does an Inroads Market report contain?

Each report covers one market in one state. Depending on the evidence available, it includes an executive summary, market definition, verified market indicators, segmentation, demand drivers, the competitive landscape with company profiles, regional characteristics, regulation, distribution channels, opportunities, risks, methodology and full source citations. The exact table of contents is listed on every report page before you buy.

Who are the reports for?

Entrepreneurs evaluating an opportunity, businesses planning expansion into a state, investors and lenders, consultants preparing due diligence, and industry professionals who want a structured, sourced view of their market.

How current is the data?

Every report shows its edition, and every figure on our pages shows its source and data period. Reports are kept up to date: we revise them as new official data is released.

Can you research a market you do not cover yet?

Tell us the industry and state through the contact form. Requests help us prioritize new reports. Custom research may be available on request.

Are your reports suitable for a business plan or loan application?

Many customers use our reports as the sourced starting point for the market section of a business plan. Lenders typically also expect your own local research, such as customer interviews and site-specific analysis.

Payment, delivery and licenses

How do I pay?

Checkout is handled by Stripe, which accepts major credit and debit cards and other payment methods shown at checkout. You do not need an account to buy. Prices are in U.S. dollars.

How and when do I receive the report?

As soon as Stripe confirms your payment, usually within a minute, the report appears in your account library and we email you a secure sign-in link. Downloads use short-lived links generated each time you click, so you can download again whenever you need to.

What file format will I receive?

Reports are delivered as PDF files. Where a report includes a data appendix, it is provided as an Excel or CSV file, as listed on the report page.

What can I do with a report under the license?

The standard single-user license lets one person use the report for internal business purposes and quote short excerpts with attribution. Sharing the file or posting it publicly is not allowed. See the license terms; contact us for team access.

Can I use a discount code?

Yes. When we offer promotion codes, enter them on the secure Stripe checkout page.

Do you charge sales tax?

Where we are required to collect tax on digital products, it is calculated at checkout based on your billing address. Rules differ by state.

Can I get an invoice for my company?

Stripe emails a receipt for every purchase. If you need an invoice with specific company details or purchase-order terms, contact us before or after purchase.

Sources, updates and methodology

Where does your data come from?

We use official sources first: USDA, the Census Bureau, the Bureau of Labor Statistics, the Bureau of Economic Analysis, TTB and state agencies, followed by academic and extension research, trade associations (labeled as such) and company information. We do not reproduce paid commercial research. Read our methodology.

Do you estimate market sizes?

Only when we can show the method. Where official data does not measure a market directly, we either provide a transparent estimate with every assumption stated or explain the limitation instead of inventing a number.

How often are reports updated?

We review reports when the official sources behind them release new data, which for most agricultural statistics is annually. A report is only labeled as updated after its figures have actually been re-checked.

Support and refunds

I paid but cannot see my report. What should I do?

First check your email for the sign-in link (and your spam folder). You can request a new link at any time from the sign-in page using the email you used at checkout. If the report still does not appear within an hour of payment, contact us with your order number.

What is your refund policy?

We refund within 14 days of purchase if a file is defective and cannot be fixed, the report materially differs from its description, you were charged twice, or you have not downloaded it and ask to cancel. See the full refund policy.

How do I report an error in a report?

Use the contact form and tell us the report, the statement and the source you believe is correct. We review every correction request.